SYMPHONY OF THE KNIGHT
Support
We usually answer within 2 business days.
Contact
Email: egrdigital.tech@gmail.com
Common questions
- Music stops when I lock my phone. Background and lock-screen playback are available to everyone. On Android, allow the notification permission when asked so the lock-screen controls appear. Make sure a battery saver isn't force-stopping the app.
- How do I restore my purchase? Open the App → Settings → Restore purchases. Make sure you are signed in to the same Apple/Google account used for the original purchase.
- How do I cancel my subscription? Subscriptions are managed by the stores: iOS — Settings → your name → Subscriptions; Android — Play Store → Profile → Payments & subscriptions.
- Wallpaper didn't save. The App needs permission to add images to your photo library. Check the system permission for the App and try again.
- Song or image requests. We love requests — email us or leave a comment on the YouTube channel.